Omni · AI sales agent
Every chat answered. Omni replies in Gulf Arabic or English, checks live stock and prices, takes the order and sends the payment link.
Your customers already write to you on WhatsApp and Instagram. Omni answers them in seconds, day and night, from your real catalog, and hands the chat to your team the moment it is unsure.
Noura
WhatsApp · AI agent
Here you go: card or Apple Pay. Delivery tomorrow, God willing.
Pay QAR 220Card · Apple PayOrder #2318 · Paid · Ready for delivery
- Replies in Gulf Arabic and English
- 24/7Replies in Gulf Arabic and English
- WhatsApp, Instagram, Messenger, TikTok and email
- 1 inboxWhatsApp, Instagram, Messenger, TikTok and email
- Suggest-only or autopilot, chat by chat
- Your callSuggest-only or autopilot, chat by chat
What it does
One shared inbox
Every channel in one list, with assignment, notes and quick replies for your team.
Answers from live stock
Sizes, colours, prices and delivery times come from your catalog, never from guesswork.
Order and payment in the chat
Omni builds the order, sends a payment link or books cash on delivery.
Only says what is true
If a reply would quote a number your store did not supply, it becomes a draft for a person instead.
Hands over cleanly
Unsure, upset or asking for a person: the chat moves to your team with the full context.
Speaks like your customers
Gulf dialect, Arabic or English, matching the language each customer writes in.
How it works
- 1
Connect your channels
Link WhatsApp through Meta's official sign-up, then Instagram, Messenger and TikTok in a few taps.
- 2
Set the tone and the rules
Greeting, delivery areas, what Omni may promise and when it should call a person.
- 3
Start in suggest-only
Omni drafts and your team sends. Switch a chat to autopilot when you trust the replies.
Included on every paid plan.See plans and limits
Works with
Questions
Does Omni work with my existing WhatsApp number?
Yes. You can connect a new number, or keep using the WhatsApp Business app on the same number through Meta's coexistence option.
Who pays for WhatsApp messages?
Meta bills message fees directly to your own WhatsApp Business account. They are never a Juud charge.
What happens when Omni is not sure?
It stops, tells the customer a team member will reply, and moves the chat to your inbox with everything it knows so far.
Open your store today. Free.
No card required. Live in about 10 minutes, with your products imported for you.